"As the founder of Johnston and Associates, I can look back and take credit for starting up the company. However, the credit for keeping it running for the long haul goes to the people who have become a part of it since then.



I am so proud, grateful, and humbled by what Johnston and Associates has become over the past thirty-one years as a result of the dedicated individuals who have built it into the best loss control and claims management company in America. Over the years, clients have frequently said that J&A actually does what our competitors just talk about.

When I first started the company on March 15, 1990, I had a vision of creating an organization based on absolute integrity and always dedicated to doing the right thing. Values like dedication, excellence, responsibility, accountability, honesty, hard work, perseverance, and fairness laid the foundation for our growth. Employees who have these necessary values have made our vision a reality. 

J&A developed behavioral-based safety systems based on observations. The highly successful Method Oriented Safety Thinking system (MOST) was developed from the observation that the two main causes of accidents are carelessness and not thinking. Our defensive driving system, SOS (Seeing Obeying Spacing), was created from the observation that the three causes of vehicle accidents are failures in seeing, obeying, and spacing habits. Our behavioral systems are based on real-life observations, and they’re easy to understand, remember, and apply. Most importantly, they work.

I’m so grateful that my daughter, Larisa, worked with me during her high school days and joined J&A full time after graduating with honors from Emory University. As CEO and primary owner, Larisa has grown J&A into the highly successful national risk management consulting firm that we are today.

—Ron Johnston