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Complacency Challenge

Many of us are waiting for the light to turn green with getting back to our lives during the pandemic. It’s likely to be yellow for a while, so “proceed with caution.” Yet, it may be that some things will not be as they were before. There will be ongoing challenges both publicly and privately.

Many of us are waiting for the light to turn green with getting back to our lives during the pandemic. It’s likely to be yellow for a while, so "proceed with caution.” Yet, it may be that some things will not be as they were before. There will be ongoing challenges both publicly and privately. 


Justin Gray wrote about consistency and how important it is to maintain ongoing success. Yet, there is an enemy of consistency – complacency. By definition, self-satisfaction especially when accompanied by unawareness of actual dangers or deficiencies. 


It’s always a challenge, and many times a tendency, when things improve after a crisis lets up a bit. Perhaps with a sigh of relief? 


As we get further along the journey of this pandemic, we may find ourselves slipping into some form or degree of complacency. Ron Johnston, Owner and President, says that complacency is a senior form of carelessness. So, what can we do about that? 


First, we need to recognize what complacency is and that it is a factor in maintaining consistency. This includes being mindful of, and attentive to, the signs that we are entering, or are in, the zone of being complacent. For example: 


  • Letting up or slacking off on consistently doing a task the right, safe way, e.g., not using safe lifting and handling methods.
  • Not wearing PPE consistently, including masks, when needed.
  • Overlooking something that could contribute to an incident and injury, e.g., not keeping work areas organized and clean.
  • Not consistently using a seat belt.

It seems to me that we have to remind ourselves every day to do things the right way. The world we live in will always present challenges to do that. 


Method Oriented Safety Thinking® and Seeing Obeying Spacing® apply to meeting the complacency challenge and doing what’s right, which is a core concept. The more we make M.O.S.T. and S.O.S. a way of life, the more they become a part of our doing, thinking, and safety DNA. Then when presented with the challenge to let up, or wander in our thinking, we can “STOP”, defuse the complacency, and proceed safely.

workplace safety concept, man attached to harness and rope
By Justin Gray 28 Sep, 2020
During the course of my duties in working with different companies, one of the first questions I ask people is, "What actually is safety? And what does it mean?" Oftentimes, people will reply with a number of different answers. None of which are wrong, and usually include things like being careful, being cautious, or being aware.
hard hats hanging up
By Ron Johnston 01 Sep, 2020
Sometimes the most effective accident prevention isn’t wearing PPE, or being process oriented, or following a checklist. Many times, the best way to keep an accident from happening is to do nothing.
workplace safety infographic - body temperature screening, hand sanitizer station, face mask zone
By Ron Johnston 28 May, 2020
Stay at home orders are beginning to lift, and many states are slowly beginning to modify restrictions in phases. And while we are celebrating these first steps towards a return to some semblance of normalcy, many of us are also feeling a little uneasy. Many are wondering, after being tucked away snug in our homes, is it ‘safe’ to go out?
anonymous worker holding a hardhat wearing an orange vest
By Justin Gray 18 May, 2020
I would imagine right now you have read the title and probably already have questions about where I’m going with this, which is good. That means the title has done its job and caught your attention. I would also imagine you are probably surprised to hear someone in the safety field say that safety shouldn’t be a priority, but please bear with me, as I will explain to you why it shouldn’t.
man in workplace setting, wearing mask and hardhat, using laptop computer
By Ron Johnston 01 May, 2020
In my book, How Smart People Can Stop Doing Stupid Things, there is a section that deals with keeping safety fresh by applying MOST, which stands for Method Oriented Safety Thinking®. It starts with the observation that safety, beer, vegetables, and milk all have one thing in common: they have to be kept fresh.
man taking temperature of other man in workplace setting, wearing masks and hardhats
By Ron Johnston 28 Apr, 2020
It is not uncommon for Environmental Health and Safety Managers to concentrate their resources to Safety and Environmental Concerns, while Health in the workplace is relegated to a lesser effort. Health efforts at the workplace may consist of “general” training or methods around personal hygiene.
men and women in workplace wearing hard hats, teamwork concept
By Justin Gray 15 Apr, 2020
We are going through a very unique and trying time, not only in the history of our country, but in the history of our entire world. It can be overwhelming to think about the magnitude of the current situation, and its effects on society. Three weeks ago, we didn’t think anything about heading to the grocery store, or out to dinner and movie on a Friday evening. There was no thought of unusual risks involved in doing these things.
men in workplace wearing hard hats and masks
By Ron Johnston 01 Apr, 2020
Today the world faces an invisible enemy called Covid-19. It has become a horrible killer. In the United States alone, there have been over 25,000 deaths to date. No known or proven medical cures exist. So far, there is no protective vaccine. As Dr. Deborah Birx, the White House Task Force Covid-19 Coordinator, says, “Our only defense against this pandemic disease is behavioral.” In other words, our everyday behavior is the key to fighting this virus.
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